Once delivered, items cannot be returned under the return and exchange policy. Customers can get a complimentary replacement item if they opt for exchanging the item due to a mismatch in the product or the arrival of a damaged or expired item. Exchanges, however, are contingent on the product's accessibility in our inventory.

Return Policy for Somani Agro-Ecommerce Website
At Somani Agro, we strive to provide our customers with the best products and shopping experience. This policy outlines our guidelines for returning items purchased from our website.

1. Eligibility for Returns: If any of the following circumstances apply to merchandise, you might be able to exchange or return it:
● The item is defective, damaged, or does not match the description provided on our website.
● You received the wrong item or an incorrect quantity.
● Products will only be replaced if they are faulty or broken. Whenever you please have to swap it out for the identical merchandise
2. Return Period: The return period varies depending on the type of product and the reason for the return. Generally, you must initiate a return request within 3 days of receiving the product. After the return request is approved,(in 1-7 business days ) you will be provided with instructions on how to return the item.
3. Conditions for Returns: The item must be undamaged, in its original package, and in exactly the same condition that you obtained it in order to be qualified for a return. Any accessories, tags, labels, or seals must be intact and attached to the product. We reserve the right to refuse returns if the product shows signs of use, damage, or tampering.
4. Return Process: To initiate a return, please contact our customer service team or visit the "Returns" section of our website. Give the shipment number, the explanation for the exchange, and other pertinent product information. Once your return request is approved, you will receive instructions on how to return the item, including the return address and any shipping instructions.
5. Refund or Exchange: We'll handle the reimbursement or replacement as soon as we receive the product you sent back and inspect it. Refunds will be issued to the original payment method used for the purchase and may take 2-10 business days, excluding any shipping charges or applicable fees. If you choose to exchange the item, we will ship the replacement product to you at  additional cost.
6. Non-Returnable Items: Certain products, like seeds of vegetables or field crops, may not be eligible for return or exchange due to perishable or other restrictions. These items will be clearly marked as non-returnable on our website.
7. Return Shipping Costs: In cases where the return is due to our error or a defective product, we will cover the return shipping costs. If the return is due to a change of mind or other reasons not attributable to us, you will be responsible for the return shipping costs.
8. Contact Us: If you have any questions or concerns about our return policy or the return process, please contact our customer service team for assistance.